Drive EasyCABS
Car Rental Service
Terms of Conditions

Terms of Conditions

Welcome to Drive Easy Car Rental. These Terms & Conditions govern your access to and use of www.driveeasycarrentals.com and all self-drive car rental services offered by Drive Easy Car Rental ("Company", "we", "our", or "us").

By accessing our website, making a reservation, or using our rental services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Eligibility

To rent a vehicle from Drive Easy Car Rental, customers must:

  • Be legally eligible to drive in India.
  • Possess a valid Driving License.
  • Present valid government-issued photo identification when requested.
  • Meet the minimum age and driving experience requirements applicable to the selected vehicle category.
  • Provide accurate and complete booking information.

Drive Easy Car Rental reserves the right to refuse a booking if eligibility requirements are not satisfied.

2. Booking Confirmation

A reservation is considered confirmed only after:

  • Booking details have been verified;
  • The required advance payment has been received (where applicable); and
  • A confirmation is issued by Drive Easy Car Rental through email, WhatsApp, SMS, or phone.

Submitting a booking request does not guarantee vehicle availability until confirmation is provided.

3. Rental Charges

Rental charges are calculated according to the selected vehicle, rental duration, and applicable pricing at the time of booking.

Additional charges may apply for:

  • Rental extensions
  • Late vehicle returns
  • Extra services
  • Delivery or pickup at selected locations
  • Traffic fines or penalties
  • Cleaning charges for excessive dirt or misuse
  • Damage beyond normal wear and tear
  • Applicable taxes and statutory charges

All applicable charges will be communicated wherever reasonably possible.

4. Payments

Customers agree to make all required payments before the vehicle is handed over unless otherwise agreed in writing.

Payments may be accepted through approved online payment methods, bank transfer, UPI, or other payment options made available by Drive Easy Car Rental.

Any applicable payment gateway or banking charges may be payable by the customer where required.

5. Security Deposit

Certain vehicles require a refundable security deposit.

The deposit may be adjusted against:

  • Vehicle damage
  • Missing accessories
  • Fuel differences
  • Traffic violations
  • Parking penalties
  • Outstanding rental charges
  • Any other contractual liability arising during the rental period

The remaining eligible balance, if any, will be refunded after verification of the returned vehicle.

6. Customer Responsibilities

During the rental period, customers agree to:

  • Drive responsibly and obey all traffic laws.
  • Keep the vehicle secure when unattended.
  • Use the vehicle only for lawful purposes.
  • Return the vehicle in substantially the same condition in which it was delivered, allowing for normal wear.
  • Immediately report accidents, theft, breakdowns, or damage.
  • Cooperate during inspections before and after the rental.

Customers remain responsible for the vehicle until it is officially returned and accepted by Drive Easy Car Rental.

7. Prohibited Use

Customers must not:

  • Allow unauthorized persons to drive the vehicle.
  • Use the vehicle for illegal or criminal activities.
  • Drive under the influence of alcohol, drugs, or intoxicating substances.
  • Participate in racing, speed testing, or reckless driving.
  • Overload the vehicle beyond its approved seating or weight capacity.
  • Use the vehicle in any manner that may cause intentional damage or excessive mechanical stress.

Violation of these conditions may result in termination of the rental agreement and additional legal or financial liability.

8. Vehicle Availability

While we strive to provide the reserved vehicle model, availability may occasionally require us to provide a comparable vehicle with similar seating capacity or specifications.

Drive Easy Car Rental reserves the right to substitute vehicles when necessary.

9. Delays and Force Majeure

Drive Easy Car Rental shall not be liable for delays or interruptions caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Severe weather
  • Government restrictions
  • Road closures
  • Civil disturbances
  • Mechanical failures beyond reasonable control
  • Events affecting transportation or public safety

10. Accidents and Emergencies

Customers must immediately inform Drive Easy Car Rental in the event of:

  • Road accidents
  • Theft or attempted theft
  • Fire
  • Major mechanical failure
  • Police involvement
  • Third-party claims

Customers must cooperate fully with insurance procedures and legal formalities whenever required.

11. Traffic Violations

Any traffic challans, parking penalties, toll violations, speeding fines, or other legal penalties incurred during the rental period shall be the sole responsibility of the customer.

Drive Easy Car Rental may recover such charges from the security deposit or through any other lawful means.

12. Website Usage

Users agree not to:

  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Copy, reproduce, or misuse website content without written permission.
  • Interfere with website functionality or security.

Any misuse may result in legal action.

13. Intellectual Property

All website content, including text, logos, graphics, photographs, layouts, icons, and branding, is the property of Drive Easy Car Rental unless otherwise stated.

No material may be copied, reproduced, distributed, or published without prior written permission.

14. Limitation of Liability

To the maximum extent permitted by law, Drive Easy Car Rental shall not be responsible for indirect, incidental, consequential, or special losses arising from:

  • Delayed vehicle delivery
  • Booking cancellations
  • Traffic conditions
  • Mechanical breakdowns beyond reasonable control
  • Loss of business
  • Missed travel plans
  • Loss of personal belongings
  • Events beyond our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

15. Privacy

Personal information collected during bookings is handled in accordance with our Privacy Policy.

By using our services, customers consent to the collection and use of information as described in that policy.

16. Changes to Terms

Drive Easy Car Rental reserves the right to amend these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on www.driveeasycarrentals.com. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Goa, India.

18. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Drive Easy Car Rental

Founder: Rohit R. Palkar

Website: www.driveeasycarrentals.com

Please use the contact information available on our Contact Us page for all legal, booking, or customer support inquiries.

Home Car Rent Bike Rent Account Cart